Retail Shipping Rates (contiguous USA)
- Free Shipping on retail orders over $150
- $12 Flat Rate Shipping on orders under $150
Estimated Shipping Time
- Shipped next day
- Delivered within 7-10 business days for North American locations
International customers please contact us for shipping rates
Delivery Estimates
When will my order arrive?
The time needed for your order to arrive is calculated from order processing time and transit shipping time. The largest deciding factor on how long it takes is based on the shipping method you select (see below).
Order processing time is the time we need to package your order for delivery via your selected shipping carrier. Generally 1 business day or less.
Transit shipping time is the time your package spends in transit from our warehouse to your delivery location.
How long is order processing time?
Getting your order to you as soon as possible is very important to us. We process and ship orders every weekday, excluding most holidays. Typically if you place your order before 11:00 AM EST we will process and ship your order the same day, otherwise it ships the next business day. During the fall holiday season your may take longer than normal to process.
How long is transit shipping time?
Transit shipping time mostly depends on the shipping method you choose. The closer your delivery address is to Pennsylvania, the faster some shipping methods (i.e. USPS Priority Mail, UPS Ground) will be. We have listed each of the shipping methods below to help you decide what works best for your needs.
- USPS Priority Mail – For most orders we have found that US Postal Service Priority Mail offers the best speed to price ratio, generally transit shipping time is 2 to 3 days to anywhere in the US. USPS delivers packages Monday through Saturday.
- UPS 3rd Day Select – 3 Day select has a transit shipping time of 3 business days (Monday through Friday).
- UPS 2nd Day Air – 2nd Day Air has a transit shipping time of 2 business days (Monday through Friday).
- UPS Ground – UPS delivers Monday through Friday and Ground tends to be the slowest.
- Flat Rate – Our flat rate shipping method is usually the most cost effective option. Orders will be shipped via our choice of shipping carrier.
Tracking Your Package
Once your order has been shipped from our facility you will be emailed a shipping notice, which includes a tracking number if available.
How to Track Your Package
If you have an account, or created an account during order checkout, please follow the steps below to track your packages:
Click the My Account link at the top right hand side of our site. (You’ll be asked to log in, if you aren’t already.)
On the My Account page, click the Orders link to display your orders.
Click the “View” button next to the order you wish to track.
- Note – Orders placed using Guest Checkout will not be associated to an account. Your shipping notice email will still contain a tracking number.
Your Order Shipped via UPS
When your order ships from our facility you will receive a shipping notice email with your UPS tracking number. Click on the tracking number link for more details.
Package Tracking: https://wwwapps.ups.com/etracking/tracking.cgi
Phone: 1-800-742-587